Implementation Support

Strategic advisory and support services for successful system implementations.

Organizational transformation is part of technology change.

Implementations are the most exciting, and most difficult, part of the nonprofit technology transformation process. What makes our approach different is focusing on change management. We prepare your organization to engage with new technology in powerful ways, and then guide the implementation from start to finish.

How Build can help


Change Management

Determine how the project impacts your stakeholders and prepare for those impacts through communication, training plans, leadership alignment, and other strategies.


Project Management

We help you build the right project teams, realistic project plans, tools needed for collaboration, and the infrastructure needed to manage the project scope, risks, issues, and budget.


Vendor Management

We act as a bridge between your organization and vendors or implementation partners. We make sure your organization’s needs, questions, and concerns are respected and translated into workable solutions


Process and Data Work

We are experts in the business of nonprofits, which makes us the ideal partner to lead business process improvement efforts and data reorganization.


Testing Plans

Effective testing ensures that your vendor has met your requirements and that your organization is ready to start using the tools. We develop comprehensive, functional user acceptance testing plans.

The framework for success

We’ve developed the Build Change Management Framework™, based on years of successfully helping organizations through system implementation projects. To be successful with new technology, transformation is critical. Lack of good change management is a leading reason why over 50% of nonprofit technology projects fail.

Why our implementations succeed

Build-supported technology implementations succeed because we know how to anticipate and manage all the factors that contribute to success—we’ve been there, and done that. We know how to work with your teams, solution vendors, and implementation partners to achieve the best result for your organization.

What happens next?

Build has two services that help clients get the most out of their information technology: Virtual CIOs and Outsourced Data Management Teams.

Our Virtual CIOs services help organizations continue to develop and execute their information strategies, proactively planning for and managing policy, operations, processes, data, and technology.

Our outsourced data management teams help keep your constituent data up to date and clean, and provide reporting and analysis that help you grow the relationships most important to your success.

Check out the projects where Build has made a difference for nonprofit organizations just like yours.